If you are looking to possess a safe and you may secure relationship app, Lumen Software isn’t the you to
I just used the fresh new Lumen Software and i have to say, it is not value time. An individual pages try public very you can now see all of them, nevertheless do not get much information about anybody aside from its many years and a few images. You could potentially put a custom biography if you need however, indeed there isn’t any manifestation of what lengths out they real time from you – zero length or place pointers after all! Making it difficult to find someone close because of the that really suits what you’re seeking when it comes to lifestyle and you may appeal.
New software in addition to cannot bring lots of benefits using its premium subscription either; little more than having the ability to discover that has preferred the reputation prior to other people perform which is sort of unnecessary since the majority someone would not also bother examining each person’s profile anyway! Including, whenever i are trying out the site I discovered somewhat good couples phony profiles too – something that could easily be avoided in the event the profiles had greatest verification procedure positioned (instance that have an email address associated with the their membership). All-in-all this relationships app merely was not right up my personal street; ranging from lacklustre representative profiles, restricted possess to be had for those paying consumers plus some questionable credibility items – let us simply say it didn’t build myself swoon such as for example Cupid implied!
Let & Support
If you are searching for help regarding Lumen Software, don’t hold your breathing. It dating https://internationalwomen.net/da/blog/verdens-hotteste-kvinder/ internet site has a lot of prospective however when they pertains to customer service, they hop out one thing to become wished. I have tried getting in touch with all of them one or two times and never got one response or even the answers weren’t high enough.
This new application doesn’t have an enthusiastic FAQ page and if you’re having problem with one thing regarding making use of the application, best wishes bringing let! You could get in touch with their class thru email address that’s meant to feel responded within 24 hours – yeah correct! That’s just wishful considering just like the if you ask me it grab far more than you to definitely (if at all). As well as there isn’t actually a phone number noted on their website therefore forget speaking really having somebody who could possibly let resolve your condition quickly and efficiently. It is including move teeth seeking to rating guidelines right here!
I am not sure what type of game Lumen Application was to tackle however, this lackadaisical attitude to your customer service needs certain significant upgrade At the earliest opportunity just before pages begin bouncing vessel shorter than rats out of an excellent sinking ship. They require far better strategies for customers looking to recommendations – maybe become alive chat? Otherwise what about answering faster? Something could well be a lot better than absolutely nothing…hence looks like what we currently have going on here regrettably ??
Realization: When you find yourself expecting timely responses away from Lumen Application then prepare yourself oneself to possess frustration since it turns out ready permanently you are going to become your only choice whenever making reference to them…
Safety & Security
Despite its guarantee of being “the newest easiest over 50s relationships software globally,” they fails to deliver on this subject front. There are not any verification processes otherwise a couple-action authentication options available here so there is no treatment for determine if users try just who it is said he is – which makes me personally inquire just how many bots and you can fake profile I am getting together with!
Also, photographs aren’t by hand assessed possibly; you can now publish whichever pictures needed with out them confirmed because of the an admin basic. Meaning all sorts of distasteful pictures would-be boating you don’t want your own sight watching! And even though their privacy really does suggest that associate investigation won’t become shared with businesses (that is a), it states nothing regarding securing personal information from hackers or most other malicious actors – something I do believe should feel addressed At the earliest opportunity in advance of anyone becomes hurt in the future. Yikes! In the end, Lumen Software does not look like an ideal choice when it comes to help you security and safety strategies – at the very least maybe not at this time anyhow…therefore perhaps offer this an ignore up to then find?